Agoda, the Asian hotel booking platform and subsidiary of Booking Holdings, laid off 1,500 employees last week, representing 25% of its workforce across approximately 30 countries. The cuts impacted nearly all departments, with the majority occurring in the Customer Experience Group, alongside product, IT, finance, partner services, marketing, and its Rocketmiles division. Despite signs of recovery in some Asian nations, the company cited the deep and prolonged impact of COVID-19 on the global travel industry as the primary reason. This follows recent layoffs and furloughs at other Booking Holdings brands like Kayak and OpenTable. Agoda has established a talent directory to assist the departing employees, many of whom are based in Southeast Asia.
