Amdocs

Amdocs, a global provider of software and services to communications and media companies, is preparing for a new wave of layoffs expected to affect hundreds of employees as it centralizes its artificial intelligence strategy. The company announced the creation of a new GenAI & Data division on August 12, 2025, with the strategic goal of making AI an integral part of its operations. While the exact number of layoffs and the percentage of its total workforce are not officially confirmed, this move represents a shift from previous workforce adjustments, now directly driven by the generative AI revolution to reshape the company's structure and skills base.

Amdocs, a global software company with around 31,000 employees, is conducting another significant round of layoffs, cutting approximately 2,000 positions, which represents about 6.5% of its workforce. This follows a previous reduction of 700 employees earlier in the year. Despite reporting positive financial results and growth in recent quarters, the company cites ongoing assessments of global macroeconomic conditions as the reason for these efficiency measures. The layoffs, announced in July 2023, reflect broader trends in the tech industry, even as Amdocs maintains a strong market position with a nearly $12 billion valuation.

Amdocs, a global software and services provider for communications and media companies, laid off 700 employees in early January 2023, representing approximately 3% of its total workforce. This decision came despite the company reporting strong financial performance, including a 20% stock increase and $4.58 billion in revenue for fiscal 2022. The layoffs, which included 100 positions in Israel where Amdocs employs about 5,000 people, were described as a measure to maximize flexibility and efficiency amid broader economic uncertainties. The company, which employs around 30,000 globally, stated it continues to recruit for other roles while implementing these cutbacks.