In May 2020, BookMyShow laid off or furloughed 270 employees, impacting 18% of its global workforce of 1,450. The online ticketing platform, operating in the entertainment and events industry, took this difficult step due to the severe and prolonged impact of the COVID-19 pandemic on out-of-home entertainment. In a company-wide email, CEO Ashish Hemrajani cited the need to adjust the business for an uncertain future. While the exact split between layoffs and furloughs was not specified, affected employees received support packages, and remaining leadership teams took voluntary pay cuts to help navigate the crisis.