ChowNow

In March 2024, ChowNow, an online ordering platform for local restaurants, laid off approximately 30 employees as part of a restructuring following its acquisition of the Y Combinator-backed POS platform Cuboh. This reduced its total workforce to about 300 employees, representing a roughly 10% reduction. The layoffs were intended to streamline operations and integrate Cuboh's 30-person team, which transitioned entirely to ChowNow. This move came after a larger layoff of 100 employees in 2022. The company, which is profitable and has raised around $80 million, stated no further layoffs were planned, aiming to strengthen its POS integration solutions for restaurants.

Online ordering company ChowNow is laying off 40 employees, representing about 10% of its staff, as demand for delivery services stabilizes post-pandemic. This follows a previous round of cuts in July, when the company reduced its workforce by 20% from about 500 employees. The Los Angeles-based firm, which partners with around 20,000 independent restaurants, cites the need to ensure long-term sustainability amid shifting consumer dining habits and a tightening investment climate. Founded in 2012, ChowNow positions itself as a restaurant-friendly alternative to larger delivery platforms. This move reflects broader downsizing trends in the restaurant technology sector this year.

In July 2022, ChowNow, a Culver City-based startup providing online ordering systems for restaurants, laid off approximately 100 employees across teams like onboarding, operations, and sales. This reduction impacted a portion of its workforce as the company navigated significant economic shifts. Founder and CEO Chris Webb cited changed economic conditions and capital markets, stating the layoffs were a difficult but necessary adjustment from an ambitious 2022 budget to ensure the company's long-term sustainability. Operating in the competitive food tech and delivery industry, ChowNow, which had raised $64 million in venture capital, positioned itself as a restaurant-friendly alternative to major delivery platforms, serving over 22,000 restaurant customers at the time.