LivePerson, an AI-powered customer messaging company, is laying off 30 employees in Israel as part of a cooperation agreement with Indian IT firm Infosys, signed in early November 2020. This reduction affects about 8.6% of its 350-person workforce in Israel. While the partnership aims to accelerate growth and meet rising demand for digital solutions, particularly during the social distancing era, it also involves shifting 30 employees to Infosys and relocating 10 others internally. The layoffs coincide with a challenging quarter where remote work trends contributed to a $24 million revenue decline, despite the company's overall stock performance. LivePerson continues hiring in other areas despite this downsizing.
