RetailUS

Buy.com / Rakuten Layoffs

July 2020

Buy.com / Rakuten announced a layoff affecting 87 employees (100% of its workforce) in July 2020. The company operates in the Retail sector.

Share:
People Affected

87

Percentage

100%

Announced Date

Jul 30, 2020

Company Information

Industry
Retail
Country
US
Region
SF Bay Area
Last Updated: Apr 18, 2026

About

In July 2020, Japanese e-commerce conglomerate Rakuten announced it was shutting down its U.S. online retail marketplace, originally known as Buy.com, leading to layoffs of 87 employees at its U.S. headquarters. The decision to wind down operations over two months came after years of struggle in the competitive U.S. market, where aggressive competition from Amazon, a rebranding from the well-known Buy.com name, and declining business made the venture unsustainable. Rakuten, which had acquired Buy.com for $250 million in 2010, emphasized that its profitable cash-back rewards business (Rakuten.com, formerly Ebates) and other divisions like Kobo were unaffected. This move reflected Rakuten's broader diversification, as the marketplace closure, while a setback, had limited impact on the larger corporate bottom line.

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