SupportUS

Intercom Layoffs

May 2020

Intercom announced a layoff affecting 39 employees (6% of its workforce) in May 2020. The company operates in the Support sector.

People Affected

Percentage

Announced Date

May 20, 2020

About

In May, Intercom, a San Francisco-based customer messaging software company, laid off 39 employees, representing 6% of its workforce. The company cited restructuring efforts as it also relocated 47 roles in marketing and R&D from San Francisco to Dublin. Affecting multiple departments, including engineering, this move reflects broader adjustments within the tech industry. Intercom has since launched a Talent Directory to assist the impacted employees in finding new opportunities.