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Intercom Layoffs

November 2022

Intercom announced a layoff affecting 124 employees (13% of its workforce) in November 2022. The company operates in the Support sector.

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People Affected

124

Percentage

13%

Announced Date

Nov 14, 2022

Company Information

Industry
Support
Country
US
Region
SF Bay Area
Last Updated: Apr 18, 2026

About

Intercom, the Irish-founded software company, announced on November 14, 2022, that it is reducing its global workforce by 13%, affecting 124 employees worldwide. In Ireland specifically, 39 jobs are being cut, representing a 5% reduction in its Irish headcount. This follows a previous smaller round of layoffs in September due to slower growth. The company, which has its global headquarters in San Francisco and a substantial operation in Dublin, stated the cuts will impact all departments and geographies. As part of a restructuring, Intercom is also relocating 14 roles from the US to Dublin, reaffirming its commitment to Ireland as its hub of innovation. This move aligns with a broader trend of workforce reductions in the tech industry during that period.

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