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Sprinklr Layoffs

February 2023

Sprinklr announced a layoff affecting 100 employees (4% of its workforce) in February 2023. The company operates in the Support sector.

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People Affected

100

Percentage

4%

Announced Date

Feb 15, 2023

Company Information

Industry
Support
Country
US
Region
New York City
Last Updated: Apr 18, 2026

About

In February 2023, customer experience software company Sprinklr conducted a workforce reduction, laying off approximately 4% of its global employees, which amounted to over 100 people. This decision was part of a strategic realignment in response to the broader economic slowdown, as the company shifted from a capacity-driven to a productivity-driven business model. The layoffs, initiated in early February, affected staff in key regions including the United States and India, but did not involve any C-level executives. Sprinklr, a New York-based enterprise firm, had reported a total workforce of 3,245 employees as of January 2022. The move aimed to streamline operations and focus on profitable growth amid market uncertainties that were pressuring client spending on marketing and social media management services.

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