Sprinklr Layoffs
May 2024
Sprinklr announced a layoff affecting 116 employees (3% of its workforce) in May 2024. The company operates in the Support sector.
116
3%
May 3, 2024
About
Sprinklr, a New York-headquartered enterprise customer experience management platform, laid off approximately 116 employees, representing about 3% of its global workforce of 3,869, in early May 2024. The company stated the cuts were part of a strategic realignment of its customer operations organization to improve go-to-market efficiencies and better serve clients, with notifications going out in markets including the U.S. and India. This follows a previous reduction of about 4% in February 2023. Despite the layoffs, Sprinklr recently reported strong quarterly revenue growth and a return to GAAP operating income, indicating the move is aimed at restructuring for future growth rather than financial distress.
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