Sprinklr Layoffs
February 2025
Sprinklr announced a layoff affecting 500 employees (15% of its workforce) in February 2025. The company operates in the Support sector.
500
15%
Feb 6, 2025
About
Sprinklr, a New York-based enterprise customer experience management platform, has laid off approximately 500 employees, representing about 15% of its workforce, as confirmed in early February 2025. The company cited underwhelming business performance that failed to meet expectations as the primary reason for this significant reduction. This marks the third round of layoffs in recent years, following smaller cuts in 2023 and May 2024. Operating in the competitive enterprise software industry, Sprinklr serves major global clients like Microsoft and Samsung. The firm is now refocusing its investments and resources toward strategic priorities, particularly its AI-powered platform, while continuing to hire in key areas. Affected employees are being offered transition support.
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