Trade Republic Layoffs

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Trade Republic, a German neobroker and fintech company, is laying off dozens of employees as it shuts down its in-house customer service operations. The move involves closing its subsidiary, Trade Republic Service GmbH, effective immediately. While the company states it will relocate some expert roles to its banking entity, the majority of the customer service team—estimated to be at least 50 employees—are being let go. This restructuring, which outsources customer support to larger, specialized centers across Europe, comes amid recent criticism of the company's customer service performance and communication issues with clients. The layoffs reflect a strategic shift to streamline operations in the competitive fintech and online brokerage industry.

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