Twilio Layoffs
September 2022
Twilio announced a layoff affecting 800 employees (11% of its workforce) in September 2022. The company operates in the Other sector.
800
11%
Sep 14, 2022
About
In September 2022, cloud communications company Twilio announced a significant workforce reduction, laying off approximately 11% of its staff, which translates to between 800 and 900 employees out of a total of over 7,800. The San Francisco-based, publicly traded firm cited a strategic shift toward achieving profitability in 2023 as the primary reason, attributing the cuts to past rapid growth, a lack of focus on key priorities, and the need to operate more efficiently amid a broader economic downturn. The layoffs primarily impacted go-to-market, research and development, and administrative departments. CEO Jeff Lawson acknowledged responsibility for the decision, framing it as a necessary step to align investments with core priorities and strengthen the company's financial position.
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