Zendesk

Zendesk laid off 100 employees on 2026-03-24.

Zendesk laid off 51 employees on 2025-02-21.

Zendesk, a customer service software company, announced a workforce reduction of 8% on May 31, 2023. CEO Tom Eggemeier explained the layoffs were necessary because the company's hiring from 2020 to 2022 had outpaced its business realities, and anticipated improvements in macroeconomic conditions had not materialized. The decision, described as very difficult, impacts employees globally, with severance packages including salary continuation, career support, and benefits. While the exact number of affected employees was not specified, the 8% cut reflects broader industry trends in the tech sector as companies adjust to economic pressures.

Zendesk, a customer service software company, laid off approximately 300 employees, representing about 8% of its workforce, in November 2022. The layoffs were part of a broader restructuring effort to streamline operations and improve profitability amid challenging economic conditions. This move affected teams across the organization as the company aimed to focus on its core product offerings and long-term growth strategy.