Intercom

Intercom, the Irish-founded software company, announced on November 14, 2022, that it is reducing its global workforce by 13%, affecting 124 employees worldwide. In Ireland specifically, 39 jobs are being cut, representing a 5% reduction in its Irish headcount. This follows a previous smaller round of layoffs in September due to slower growth. The company, which has its global headquarters in San Francisco and a substantial operation in Dublin, stated the cuts will impact all departments and geographies. As part of a restructuring, Intercom is also relocating 14 roles from the US to Dublin, reaffirming its commitment to Ireland as its hub of innovation. This move aligns with a broader trend of workforce reductions in the tech industry during that period.

Intercom laid off 49 employees representing approximately 5% of its workforce on 2022-09-07.

In May, Intercom, a San Francisco-based customer messaging software company, laid off 39 employees, representing 6% of its workforce. The company cited restructuring efforts as it also relocated 47 roles in marketing and R&D from San Francisco to Dublin. Affecting multiple departments, including engineering, this move reflects broader adjustments within the tech industry. Intercom has since launched a Talent Directory to assist the impacted employees in finding new opportunities.